Frequently Asked Questions

Please read our FAQ before sending us a message.

Site not working, can't add products or shop?
Please make sure to select one of each available option. Give chrome, firefox
or safari a try if your having problems with internet explorer.
How secure is shopping in the Online Shop? Is my data protected?
All shopping is done over ssl, no credit card information is stored. We are PCI compliant.
What exactly happens after ordering?
Email confirmation sent upon order, tracking information sent upon shipping.
Do I receive an invoice for my order?
An invoice is included in your package and available online.
Didn't receive email after newsletter signup.
Add info@sportsbones.com to your address book. Check your junk, spam folder.
Not getting emails to my inbox.
Add info@sportsbones.com to your address book. Check your junk, spam folder.

Send us an email